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Artificial Intelligence (AI) has become a game-changer in various industries, and IT Service Management (ITSM) is no exception. The integration of AI in ITSM is transforming how organizations manage their IT services, enhancing efficiency, reducing costs, and improving user experience. This article explores the benefits, applications, and future of AI for ITSM, highlighting how this…

Introduction to AI for ITSM Artificial Intelligence (AI) has revolutionized numerous industries, and IT Service Management (ITSM) is no exception. By leveraging AI technologies, organizations can streamline processes, improve decision-making, and enhance overall service delivery. This article explores the transformative impact of AI on ITSM, highlighting key benefits, challenges, and future trends. The Role of…